AI Receptionist

An AI receptionist is a voice AI agent that answers a studio's phone line, books appointments, quotes pricing, answers frequently-asked questions, and routes urgent messages — available 24/7 without staff. Bronzly's AI Receptionist is built on Retell AI voice infrastructure and is included on Studio ($189/mo), Empire ($299/mo), and Sovereign tiers. Configurable greeting, voice persona, and call-routing rules. The AI Receptionist has access to the studio's live calendar (so it books real slots that don't conflict with existing appointments), the service menu and pricing, and basic studio information (address, hours, parking, prep instructions). Studios using AI Receptionist report capturing 15–30% more bookings versus the prior voicemail-only baseline, primarily by capturing calls that come in while artists are with clients and would otherwise have rolled to voicemail. The AI never has access to client payment data — card-on-file capture happens through the standard Bronzly booking flow after the call ends.